Thanks for setting up, facilitating, and driving an excellent discussion, ! What's the best way to avoid drowning? Have a lifeboat! This hour provided excellent guidance for anyone looking to reduce "treading water" with the day-to-day interactions to get proactive (build the lifeboat!) by driving the right cross-functional improvements across the organization (i.e. advocating for your customers!)... I highly recommend everyone check out the recording here on GGR and seek out Mike Gospe on LinkedIn! ...