Pre-COVID I had some prospects, but many distant hopes because my resume lacks true CSM or AM experience. I have the transferable skills, and have worked with many CSMs in my prior role. I was a de-facto CSM for a handful of accounts while providing technical support and guidance for all other enterprise accounts.
Besides the chance post here and there of what I feel are valid CS points to live by in the social world for others to see and check out, possibly connect with me...what other suggestions would any of you in the current industry have?
To those I've already connected with: we've shared ideas. Can we share a conversation about possible prospects? I have posted in a number of areas arguing for technical experience for CSMs, which I am coming with. I can, and want to be the champion for an organization's champion account.